Privacy Policy

Ruapehu Refrigeration is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name
  • Phone number
  • Email address
  • Any information you include in your enquiry or message

We may also collect non-personal information such as your IP address, browser type, pages visited, and website usage statistics to help improve our website.

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries
  • Provide quotes and requested services
  • Communicate with you about your enquiry or booking
  • Improve our website and customer service
  • Meet our legal obligations where required

We will only use your personal information for the purpose it was collected unless otherwise required by law.

Sharing Your Information

Ruapehu Refrigeration does not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, such as website hosting or email services. These providers are required to keep your information secure and confidential.

Website Cookies

Our website may use cookies to improve your browsing experience and collect anonymous website analytics. Cookies help us understand how visitors use our website so we can continue to improve it.

You can choose to disable cookies through your web browser settings if you prefer.

Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. While we strive to keep your information secure, no method of transmitting data over the internet is completely secure.

Access to Your Information

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.

Third-Party Websites

Our website may contain links to other websites. Ruapehu Refrigeration is not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Ruapehu Refrigeration through our website contact form or by using the contact details provided on our Contact page.